• previously known as Test & Inspection and Systems & Circuits

• blended learning

• get hands on experience with our test rigs

• Online learning programmes for electrical maintenance of Caravans & Motorcaravans
  
  
• Alternative route to classroom courses
  
  
• Interactive learning with continuous assessment

NCC Electrical Maintenance certificates have a 5 year renewal procedure. This is to show that you can demonstrate your underpinning knowledge in every electrical safety procedure. read more...

• Gas competence training (formally ACOPS) specific for touring caravan and motorhome service technicians and engineers within a caravan manufacturing plant.

• Tutor-led full 5-day initial training and 3-day refresher courses available.

• Key skills for gas safety; service, repair and testing of the gas system and appliances; issuing appropriate documentation.

• Meets the Approved Workshop Scheme (AWS) membership requirements.

• Meets IGEM standards and EU Skills directives.

One day course covering inspection, service and maintenance to vehicle mounted LPG Tanks.

Accredited by UK Certification.

One-day training course

Specialising in Thetford products

Become a Thetford Service Agent

• Specialist product knowledge

• Fault finding

• Troubleshooting & technical data

• Specialist product knowledge

• Fault finding

• Troubleshooting & technical data

• Product specific knowledge & fault finding
  
  
• Practical demonstrations
  
  
• Technical & product guides

• Certified Single day training.
• Gain a deeper knowledge of component service and failure issues.
• Covers all aspects of trailer maintenance
• Diagnostics and trouble shooting

• Demonstrates ability to conduct a Touring Caravan and or Motorhome service to industry best practice standards.
  
• Self-study learning programme with observed practical assessment of a service and an online theory assessment. 
• Meets the Approved Workshop Scheme (AWS) membership requirements. 

• A detailed guide about how to become a Leisure Vehicle service technician.
• Explanation of the core training courses for service technicians.
• The certificates you need to join the Approved Workshop Scheme.
• How to book training courses. 

• 1-day training course for service technicians working with AL-KO chassis and products.

• Includes: chassis design and operation, stabilisers, AL-KO Secure. 

• Certificate of Achievement.

• 1-day training course for service technicians working with Whale products.

• Whale water pumps, heaters and the I Van System.

• Whale Systems Certificate of Achievement will enable you to work on Whale products that are still under warranty. 

• Advanced accreditation for work on vehicles that are hired out/used in business or any static holiday or residential caravan.

• Initial ACS training and re-assessment courses available.

• Courses are bespoke for individual gas operatives and businesses.

Choose from our three available courses:
One-day course for single unit siting
One-day course for Twin unit siting
Two-day course covering both single and twin unit operations.

Both courses include a combination of classroom-based learning, practical on-site exercises and our unique video experience.

To provide the skills and knowledge to commission, inspect and test electrics for Caravan Holiday Homes.

The objectives of this Combined Foundation and Intermediate Level course are to take suitable persons, through a course of study to enable them to be first attenders in the reactive and preventive maintenance, of electrical equipment for electrical supplies and distribution on caravan parks and similar locations; and to provide the skills and knowledge to commission, test and inspect new Caravan Holiday Homes.

The NCC Park Management Qualification, developed for aspiring or newly appointed holiday home park managers. This qualification provides a sound basis for a successful career in park management.

• ACS initial and renewable courses for those working on holiday or residential home parks.

• Bespoke packages to suit individual requirements - select the ACS units relevant to your business.

• Qualifications that demonstrate the occupational competence to become a Gas Safe registered engineer.

• LPG for leisure accommodation and residential park homes.  Landlord checks, maintenance, central heating, fires etc. 

• Gas competence training (formally ACOPS) specific for touring caravan and motorhome service technicians and engineers within a caravan manufacturing plant.

• Tutor-led full 5-day initial training and 3-day refresher courses available.

• Key skills for gas safety; service, repair and testing of the gas system and appliances; issuing appropriate documentation.

• Meets the Approved Workshop Scheme (AWS) membership requirements.

• Meets IGEM standards and EU Skills directives.

The NCC will be giving an authoritative insight to manufacturers detailing the new technical changes in the 2023 edition.

A must for technical and design staff

A two-three hour BS3632: 2023 Awareness Seminar takes the learner through the main changes, in simple terms, along with providing details on how these will be interpreted so that your organisation can gain and maintain NCC Product Approval.

This is a pre recorded seminar you can complete at your convenience.

• Suitable for converters and manufacturers
  
  
• Covers design, installation, testing and documentation of electrical equipment
  
  
• Allows you to issue EIC

Choose from our three available courses:
One-day course for single unit siting
One-day course for Twin unit siting
Two-day course covering both single and twin unit operations.

Both courses include a combination of classroom-based learning, practical on-site exercises and our unique video experience.

Using case studies, this course will advise managers and supervisors on how to manage and supervise their teams with confidence and professionalism at all times.

This course is suitable for all caravan industry sector personnel already in a management position or new to their role and looking to enhance their leadership skills.

Using case studies, this course will advise managers and supervisors on how to manage and supervise their teams with confidence and professionalism at all times.

This course is suitable for all caravan industry sector personnel already in a management position or new to their role and looking to enhance their leadership skills.

Today’s industry managers and supervisors may need to influence and communicate across multiple disciplines including the whole supply chain, manufacturing, retailing, park operations and the supply of products and services.

Today’s industry managers and supervisors may need to influence and communicate across multiple disciplines including the whole supply chain, manufacturing, retailing, park operations and the supply of products and services.

An organisation’s competitive advantage can be boosted by improving the delivery of service, the creativity of its employees, and by implementing innovative new ideas.

In this practical and challenging course candidates will be encouraged to test their assumptions about the way work is performed (including supply chain, manufacturing, retailing, park operations and the supply of products and services).

An organisation’s competitive advantage can be boosted by improving the delivery of service, the creativity of its employees, and by implementing innovative new ideas.

In this practical and challenging course candidates will be encouraged to test their assumptions about the way work is performed (including supply chain, manufacturing, retailing, park operations and the supply of products and services).

Acting with business and commercial acumen is often an acquired skill set for many managers and supervisors, and something rarely learnt as part of a management qualification. 

Achieving bottom line results as well as developing business cases for investment and/or improvement when needed are emphasised, and brings disciplined commercial acumen to the fore when making business decisions.

Acting with business and commercial acumen is often an acquired skill set for many managers and supervisors, and something rarely learnt as part of a management qualification. 

Achieving bottom line results as well as developing business cases for investment and/or improvement when needed are emphasised, and brings disciplined commercial acumen to the fore when making business decisions.

Managers and supervisors working in multiple disciplines, across the caravan industry, whether in manufacturing, supply chain or customer facing services, require a suite of team leadership skills and behaviours, which are modelled on best practices, are highly practical and are focused towards their needs and those of their team. read more...

Managers and supervisors working in multiple disciplines, across the caravan industry, whether in manufacturing, supply chain or customer facing services, require a suite of team leadership skills and behaviours, which are modelled on best practices, are highly practical and are focused towards their needs and those of their team. read more...

Creating the conditions for your team to learn, develop and grow, is a key skill for managers and supervisors to adopt and practice, as part of reaching wider team performance goals. read more...

Creating the conditions for your team to learn, develop and grow, is a key skill for managers and supervisors to adopt and practice, as part of reaching wider team performance goals. read more...

Change and the applications of change management, are key challenges facing today’s managers and supervisors working in the caravan sector.

This course will deconstruct the myths and pitfalls around change management as well as provide insight, into how managers can successfully plan and deliver sustainable change.

Change and the applications of change management, are key challenges facing today’s managers and supervisors working in the caravan sector.

This course will deconstruct the myths and pitfalls around change management as well as provide insight, into how managers can successfully plan and deliver sustainable change.

Coaching and Mentoring is an integral part of creating a sustainable community in business today, and by using these approaches you can develop people within your organisation.

Having in-house coaches and mentors has multiple benefits for an organisation both in terms of cost efficiency and equally importantly, in terms of on-going staff development.  Additionally, this allows the company to mentor their own team members and support others across the organisation when needed.

Coaching and Mentoring is an integral part of creating a sustainable community in business today, and by using these approaches you can develop people within your organisation.

Having in-house coaches and mentors has multiple benefits for an organisation both in terms of cost efficiency and equally importantly, in terms of on-going staff development.  Additionally, this allows the company to mentor their own team members and support others across the organisation when needed.

This course is geared towards understanding what makes a high performing team, specifically within the caravan industry context, and the critical success factors needed to maintain one once built.  With a focus on conflict management and the challenges arising from within personal relationships, suppliers, customers and stakeholders.

This course is geared towards understanding what makes a high performing team, specifically within the caravan industry context, and the critical success factors needed to maintain one once built.  With a focus on conflict management and the challenges arising from within personal relationships, suppliers, customers and stakeholders.

The Essentials of GDPR

You can not have failed to notice the flurry of activity surrounding the new General Data Protection Regulation 2017 (GDPR) which came into effect in May of this year replacing the Data Protection Act 1998.

This is one of the biggest changes in data protection in recent years and there has been an enormous amount of promotional support for industry and consumers on the new changes.>This is one of the biggest changes to consumer law in recent years 

This online short course provides you with guidance and understanding of the Consumer Rights Act 2015 which includes case-studies relevant to the Caravan Holiday Home Park and Residential Park Home industry. read more...

A vital licensing course in the running of a Holiday Park or venue where you have gaming machines or casino facilities onsite.

This short-course will look at the rules, regulations and guidance around Alcohol Licensing. Looking at the differences between Premises and Personal Licenses, the rules surrounding the sale of alcohol, managing premises and the various roles that need to be adhered to, to support the Licensing Act 2003. read more...

Businesses, organisations and individuals who want to provide types of entertainment may require a licence or other authorisation from a licensing authority - a local council.

This online short-course will cover the subject of Entertainment Licensing, which forms part of the overall Licensing Act 2003 along with Alcohol Licensing.

This short-course and assessment will provide guidance and support to assist you in understanding the ever increasing complex area of equality, diversity and inclusion in the workplace and dispel any myths surrounding this important subject.

This NCC Managing Safety course helps managers and employees meet the demands of modern health and safety requirements.  It aims to give managers the essential information they need to manage health and safety in their area of responsibility and control.

This course is the equivalent to our tutor-led H&S Level 2 

You can complete this course as a pre-requisite to attending the Safe-siting course here

This Fire Safety online, short-course and assessment helps you to fulfil your obligation by providing your staff with the knowledge and understanding required to act safely in the event of a fire in the workplace.