Leadership & Management

Using case studies, this course will advise managers and supervisors on how to manage and supervise their teams with confidence and professionalism at all times.

This course is suitable for all caravan industry sector personnel already in a management position or new to their role and looking to enhance their leadership skills.

Today’s industry managers and supervisors may need to influence and communicate across multiple disciplines including the whole supply chain, manufacturing, retailing, park operations and the supply of products and services.

An organisation’s competitive advantage can be boosted by improving the delivery of service, the creativity of its employees, and by implementing innovative new ideas.

In this practical and challenging course candidates will be encouraged to test their assumptions about the way work is performed (including supply chain, manufacturing, retailing, park operations and the supply of products and services).

Acting with business and commercial acumen is often an acquired skill set for many managers and supervisors, and something rarely learnt as part of a management qualification. 

Achieving bottom line results as well as developing business cases for investment and/or improvement when needed are emphasised, and brings disciplined commercial acumen to the fore when making business decisions.

Managers and supervisors working in multiple disciplines, across the caravan industry, whether in manufacturing, supply chain or customer facing services, require a suite of team leadership skills and behaviours, which are modelled on best practices, are highly practical and are focused towards their needs and those of their team. read more...

Creating the conditions for your team to learn, develop and grow, is a key skill for managers and supervisors to adopt and practice, as part of reaching wider team performance goals. read more...

Change and the applications of change management, are key challenges facing today’s managers and supervisors working in the caravan sector.

This course will deconstruct the myths and pitfalls around change management as well as provide insight, into how managers can successfully plan and deliver sustainable change.

Coaching and Mentoring is an integral part of creating a sustainable community in business today, and by using these approaches you can develop people within your organisation.

Having in-house coaches and mentors has multiple benefits for an organisation both in terms of cost efficiency and equally importantly, in terms of on-going staff development.  Additionally, this allows the company to mentor their own team members and support others across the organisation when needed.

This course is geared towards understanding what makes a high performing team, specifically within the caravan industry context, and the critical success factors needed to maintain one once built.  With a focus on conflict management and the challenges arising from within personal relationships, suppliers, customers and stakeholders.