Online Learning Courses

Using case studies, this course will advise managers and supervisors on how to manage and supervise their teams with confidence and professionalism at all times.

This course is suitable for all caravan industry sector personnel already in a management position or new to their role and looking to enhance their leadership skills.

Today’s industry managers and supervisors may need to influence and communicate across multiple disciplines including the whole supply chain, manufacturing, retailing, park operations and the supply of products and services.

An organisation’s competitive advantage can be boosted by improving the delivery of service, the creativity of its employees, and by implementing innovative new ideas.

In this practical and challenging course candidates will be encouraged to test their assumptions about the way work is performed (including supply chain, manufacturing, retailing, park operations and the supply of products and services).

Acting with business and commercial acumen is often an acquired skill set for many managers and supervisors, and something rarely learnt as part of a management qualification. 

Achieving bottom line results as well as developing business cases for investment and/or improvement when needed are emphasised, and brings disciplined commercial acumen to the fore when making business decisions.

Managers and supervisors working in multiple disciplines, across the caravan industry, whether in manufacturing, supply chain or customer facing services, require a suite of team leadership skills and behaviours, which are modelled on best practices, are highly practical and are focused towards their needs and those of their team. read more...

Creating the conditions for your team to learn, develop and grow, is a key skill for managers and supervisors to adopt and practice, as part of reaching wider team performance goals. read more...

Change and the applications of change management, are key challenges facing today’s managers and supervisors working in the caravan sector.

This course will deconstruct the myths and pitfalls around change management as well as provide insight, into how managers can successfully plan and deliver sustainable change.

Coaching and Mentoring is an integral part of creating a sustainable community in business today, and by using these approaches you can develop people within your organisation.

Having in-house coaches and mentors has multiple benefits for an organisation both in terms of cost efficiency and equally importantly, in terms of on-going staff development.  Additionally, this allows the company to mentor their own team members and support others across the organisation when needed.

This course is geared towards understanding what makes a high performing team, specifically within the caravan industry context, and the critical success factors needed to maintain one once built.  With a focus on conflict management and the challenges arising from within personal relationships, suppliers, customers and stakeholders.

The Essentials of GDPR

You can not have failed to notice the flurry of activity surrounding the new General Data Protection Regulation 2017 (GDPR) which came into effect in May of this year replacing the Data Protection Act 1998.

This is one of the biggest changes in data protection in recent years and there has been an enormous amount of promotional support for industry and consumers on the new changes.>This is one of the biggest changes to consumer law in recent years 

This online short course provides you with guidance and understanding of the Consumer Rights Act 2015 which includes case-studies relevant to the Caravan Holiday Home Park and Residential Park Home industry. read more...

A vital licensing course in the running of a Holiday Park or venue where you have gaming machines or casino facilities onsite.

This short-course will look at the rules, regulations and guidance around Alcohol Licensing. Looking at the differences between Premises and Personal Licenses, the rules surrounding the sale of alcohol, managing premises and the various roles that need to be adhered to, to support the Licensing Act 2003. read more...

Businesses, organisations and individuals who want to provide types of entertainment may require a licence or other authorisation from a licensing authority - a local council.

This online short-course will cover the subject of Entertainment Licensing, which forms part of the overall Licensing Act 2003 along with Alcohol Licensing.

This short-course and assessment will provide guidance and support to assist you in understanding the ever increasing complex area of equality, diversity and inclusion in the workplace and dispel any myths surrounding this important subject.

This NCC Managing Safety course helps managers and employees meet the demands of modern health and safety requirements.  It aims to give managers the essential information they need to manage health and safety in their area of responsibility and control.

This course is the equivalent to our tutor-led H&S Level 2 

You can complete this course as a pre-requisite to attending the Safe-siting course here

This Fire Safety online, short-course and assessment helps you to fulfil your obligation by providing your staff with the knowledge and understanding required to act safely in the event of a fire in the workplace.